Do you need to be a member of Ganoksin to purchase Premium Videos?
No, you don’t need to be a paid member. You get a free “guest membership” which allows you to login whenever you want for as long as you want and access your videos. (If you decide to become a Gold or Platinum Member some day, you’ll get a discount of 25% off all future videos.)
Where can I see a list of all available Premium Videos available?
There is a button for this in the very upper right corner of the website. Or you can just click here.
If I’m a paid member and decide to cancel, do I still have access to the Premium Videos I have purchased?
Yes, we change your membership to a free “guest membership” which allows you to login whenever you want for as long as you want and access your videos.
How do I login?
If you only purchased Premium Videos from us and don’t have a paid membership, the easiest way to login is via the automatic login link you received from us via email when you bought the video(s). if you need another automatic login link emailed to you, click here.
If you signed up for a paid membership, you can use your email plus the password you chose. Forgot your password? No problem. You can reset it here.
Do I have to be a paid member to post in the Community section of Ganoksin?
Yes, you need to be a paying member to post in the forums. However anyone can read and search the forum posts.
I was a member of Ganoksin a long time ago and things look different now. What happened?
In 2016 it was announced that Ganoksin is now owned and being operated by the International Gem Society. You can click here to see the announcements and explanations about this change of hands.
I have a different question. How can I get help?
Feel free to Contact Us and we will respond as soon as possible.