FAQ


Things look different around here. What happened?
In 2016 it was announced that Ganoksin is now being operated by Seth Rosen, owner of International Gem Society. You can click here to see the announcements and explanations about this change of hands.
How can I participate in the Orchid Forums?

You must become a member of Ganoksin and then you’ll be able to post in the forums.

I have a specific question about Orchid. Where can I find help?

Click here for all our Orchid help information:
https://orchid.ganoksin.com/c/site-feedback

I forgot my password. How can I reset it?
You can enter your email address here and we will send you an email which contains a link where you can reset your password.
I have a different question. How can I get help?
Feel free to Contact Us and we will respond as soon as possible.