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Re: [Orchid] Lost stones' policy
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Gerald Friday, November 12, 2004
   
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    Rasesh you said "no way to ascertain removal or replacing stones?" 

    I would very much like to look at the setting. Why? Are there any
    plier marks just below the girdle on the claws. Are the "bearing cuts"
    not matching the pavillion of the stones?  Have you looked at the
    claws in general? do they look "out of sync"..as in moved around? do
    the claws seem "worked on" by some unqualified tradesperson ? do the
    claws seem out of alignment to the whole ring in general? If any of
    these questions say ...YES! you have no reason to replace at your
    cost. If it is bead setting items, are the "beads deformed"? if so it
    ain't your problem! 

    If these are larger stones you have to replace, I would seek out an
    arbitrator to settle this claim. If your client ways no, he actually
    might have done something to the ring(s)..my humble opinion...be
    aware of these requests, something is "Not Kosher"...if you replace
    the stones now, he might do it again and again....."Gerry, the
    Cyber-Setter!" 



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