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Before sizing any ring, examine it carefully and compare it to the information on the job envelope. If you see any damage or potential problems that are not marked clearly on the envelope, inform the store manager or sales clerk who took in the job so that they can notify the customer. It is extremely important that you inform them now, before any work is performed, rather than wait until later to inform them.... (2003) Complete Story
The tables of the stones are set even with the metal surface in a modified bezel. This is where the name 'Flush Set' derives from; as the stones are set flush with the metal. Flush setting is an advanced setting procedure. Precise craftsmanship must be executed throughout the process to accomplish the desired look.... (2003) Complete Story
Often jewelers are called upon to hand fabricate a crown to fit a stone. This is necessary when either the stone is a non-standard shape, or the crown needs to fit a particular design. Although one will seldom hand fabricate a simple round basket crown, constructing one gives the jeweler the basic knowledge and understanding of crown construction needed when creating a more advanced crown.... (2003) Complete Story
Peter Drucker claims that 60% of all business problems result from faulty communication. The percentage is even higher in our jewelry repair shops. The major problems attributed to the shop are the result of miscommunication - Miscommunication between the customer, the salesperson, and the bench jeweler.... (2003) Complete Story
Several shapes of stones have pointed ends, including marquise, pear, heart, and princess. Because these points are often thin and fragile, it is important to protect them with a prong. This is particularly important on rings where the stone may be subject to more abuse than in pendants, earrings, or brooches. Although a standard prong will usually suffice, a V shaped prong is preferable. A V-prong provides additional protection and will more securely hold the point of the stone.... (2003) Complete Story
