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Re: [Orchid] Customer trying to return a custom ring....
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shekina Tuesday, July 03, 2012
   
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    Dear Amery; Really touchy subject. I would suggest that you give her
    a $250 coupon toward another purchase, and put a cap of at least
    $750 on the purchase. That way you get a new order, get the ring
    back, and can melt it down to make the new one. 

Blessings pat

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