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Re: [Orchid] [again] Accepting credit cards at shows  
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From: Aimee Golant
Date: Tue Jun 03 21:52:41 2008
 
     
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Hi Jean,

    I do a touchtone process over the phone after the show. During the
    sale, you must get all of the cc numbers, expiration date, zip code,
    and cvv number on the back of the card. Plus, I also make sure to get
    the billing address, phone number and email of the customer, and I
    insist that they sign the invoice-- I keep the original. There are
    terms on my invoice such as--

    returns for defects only, since they signed the invoice this will
    help to avoid fraud. 

    I also check to make sure the signature is a match. Problem cards
    are a rarity. In the 10 years I've been in business it has happened
    twice and both times I was able to get a different form of payment by
    calling the customer. The company I use is called TransFirst through
    my bank WAMU. You can check out their website at www.transfirst.com.
    I pay a monthly fee of $15 which pays for itself with a fairly low
    rate. Different cards will carry different rates-- atms are lower
    than cc cards, mileage and business cards carry the highest charges. 

    Some banks can waive the monthly fee, but the rates are so high over
    the busy holiday season they make a killing. Also, I didn't even buy
    the knuckle cruncher machine. Less to haul around, and I find writing
    the numbers down works just fine. After the charge has been approved
    I black out the card number for added security. 

    I think you will find that it is well worth the work to get this
    going. 

    Good luck. My Best,

Aimee
http://www.aimeegolant.com
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