[Jewelry making - Article 00176] - Re: [Orchid] Sending scrap and other valuables

[Carol Stall]

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>     Hauser & Miller in St. Louis, MO are great! 

    Funny-- I had read on Orchid about Hoover & Strong-- and somehow got
    it mixed up with Hauser & Miller. I sent all my old scrap via UPS. A
    couple of people advised me to get it back and send it to Hoover &
    Strong. 

    After a quick price comparison, I thought I'd ask for my platinum
    back as they were paying far less than Hoover & Strong. Their prices
    for silver & gold were a bit better at that time. 

    On the phone they were patient, kind and even opened my package,
    ready to send my vial of platinum back to me. In the end it did not
    make enough economic sense to have that done. So I went ahead with
    them. 

    Later they called and told me that there had been a lot of gold
    mixed in with my sweeps which came out to nearly $ 800 more than I
    had expected. 

    As for honesty, I suppose one could never know entirely, unless they
    were in the refining area watching over their metals. I did receive
    unbeleiveable courtesy, one on one attention, and the process took
    only a few days. Hoover and Strong is so busy, they said that with
    no refining, just credit for the scrap, it would take a min. of 20
    days. 

    I'll definitely use Hauser & Miller again! 

Carol
Austin, TX
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