[Jewelry making - Article 00204] - Re: [Orchid] Hagglers at your jewelry booth

[Gerald Aubin]

========[ Invite a Friend - http://www.ganoksin.com/invite.htm  ]========

Hi all!

    My take on this entire hagglers thing is this. 

    I hear it everyday in my shop, "Can you do better than that?" "Is
    there 'room on this?" "What's my price?" 

    My answer is always this, pleasant and no more than needed
    explanation: "If my price was marked up high, I would gladly give you
    a better deal. But my price is already marked down, so that's truly
    the best I can do." 

    I follow that up with something like: "So, are you doing all of your
    errands today?" 

    This puts them in the answering seat, and can engage the client in a
    warmer no tension-held conversation. After all, you are both good
    people with a heartbeat right? And then, ease back into, the item of
    interest. "Were you looking at this for yourself, or was it for
    someone else? --> Ah, you have to take care of yourself too right?
    or --> It's really a nice idea for a gift, and worse case scenario,
    if it doesn't fit once you've given it, the "item" can easily be
    altered to fit by any jeweler, or bring it back to me and I'll take
    care of that for you." 

    You can develop your own style, but for me, I've found this to show
    that I am human and not just there to take the money. I care about
    the client, and am interested in what they are doing. Then close the
    sale :) 

    We don't get paid for opinions in this business, that's why we all
    have them, and they are worth $0.00 

    However, we all can learn from each other's experiences, and that
    adds huge value to the opinions in practice. 

    Phew! That was a long one for me. 

    Back to work now! 

Regards,
Gerry Aubin
Eternal Diamonds Corp
Canada
____________________________________________________________________
T h e   O r c h i d   L i s t
Open Electronic Forum for Jewelry Manufacturing Methods and Procedures
____________________________________________________________________
Orchid FAQ:
~ http://www.ganoksin.com/orchid/faq.htm
Orchid Archives:
~ http://www.ganoksin.com/orchid/archive
Orchid Galleries:
~ http://www.ganoksin.com/orchid/gallery.htm
Invite a Friend:
~ http://www.ganoksin.com/invite.htm
____________________________________________________________________
Tips From The Jeweler's Bench - Article Archive
~ http://www.ganoksin.com/borisat/tip_sear.htm
The Jeweler's Selected Bibliography List
~ http://www.ganoksin.com/jewelry-books
Buy Orchid Jewelry:
~ http://www.ganoksin.com/shop
____________________________________________________________________
-Unsubscribe:
-Email: orchid-request AT ganoksin.com Body=unsubscribe subject=blank
____________________________________________________________________