[Jewelry making - Article 00155] - Re: [Orchid] Hagglers at your jewelry booth

[Stephen Walker]

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>     If you choose to not give a discount, don't give a discount, please
>     do not make it such a sad story of feelings and self worth and
>     having to make more and those mean hagglers that don't understand
>     you. 

    Well put Richard Hart! Negotiating for price is something that some
    people dread and others relish. It is like quite a lot of other
    things in our culture that some don't like, but that certainly isn't
    going away just because someone doesn't like it. My impression is
    that buyers and sellers who have a healthy tolerance or even zeal
    for negotiation are a lot happier about business and that those who
    resent it. This thread has given some very useful ideas to both
    sides of the argument. For those who do not want to negotiate on
    price my advice would be to realize that if someone is asking, they
    are not insulting your work, they are interested. However you handle
    it, remember that they are considering buying. This is an opportunity
    to make a sale. Be pleasant and seize the opportunity. Jewelry is an
    emotional product and being harsh with your customers is not going
    to get you anywhere. You can say. "No, I don't discount." pleasantly
    and follow up with positive salesmanship. Half the battle in sales of
    anything is getting a customer to the point that they are aware of
    what is being sold and are actively thinking about it right now. It
    must be a great luxury to have such a successful business that you
    can get someone to that point and turn them away because they asked
    you a question you found annoying. 

Stephen Walker
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