[Jewelry making - Article 01181] - Re: [Orchid] Hagglers at your jewelry booth

[Stef Shoemaker]

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    I also have a retail store, and just thought I'd add my 2cents as
    well. We have always given that 10% discount to our "frequent
    flyers", on merchandise only, never on repairs or services. Our
    locals and frequent visitors here love it (tourist town). As for
    those who think our prices are high, at Christmas when asked "how
    much off?" I simply explained to them that as gold prices are now so
    much higher than when I made the piece, they are in actuality
    getting a nice discount. We don't go around repricing things every
    time gold goes up. Also, we are not a chain store, these are not
    pieces made in China, bought and sold on the cheap. (I really loved
    those chain store ads with the disclaimer at the bottom that said
    "Original retail prices may not have resulted in any actual sales")
    We also don't mark things up 50% to mark them down 25% and make the
    customer feel good. We price things fairly. On the other end of
    things, I've also had people ask "what's wrong with this piece, the
    price is too low?" Too cheap, and it must be defetive in some way. To
    which I simply reply "Well, I got a great deal on that stone, and I'm
    passing the savings on to you!" OK, enough already. 

Stef Shoemaker, Bella Creations
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