[Jewelry making - Article 01160] - Re: [Orchid] Hagglers at your jewelry booth

[Holly Gage]

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>     Just make sure that you are clear that you are reporting your cash
>     sales, so the IRS doesn't come after you!

    Yes, Beth! Everything gets reported, I'm not getting into shady
    business. 

>     First off, I'd be really careful about something like offering a
>     cash discount, as that will likely violate the terms of your
>     merchant agreement should they find out. 

    Karen, thanks for pointing that out -- I did not know that this
    could be a violation and I had no intention on pulling the wool over
    anyone's eyes. 

>     Second, the only reason to "make them feel special" is if you want
>     to encourage haggling. 

    I try to make every customer feel special and feel good about their
    purchases in general. But it is not my intent to wheel and deal with
    them or encourage haggling. 

>     Don't you think my work is worth it (explaining the time and
>     materials) Personally, I would walk away if any seller was
>     confrontational to the level of asking me to asses their work and
>     perhaps not liking what I have to say 

    R.E, I agree, never be confrontational with a customer -- I usually
    will say such a thing in a playful way. I have no intention on
    debating the quality of my work and my value as an artist and my
    conversations are always pleasant and never ugly. 

>     This is how I take care of making people feel special. We have a
>     repeat buyer program. It is carefully explained that this is how
>     we reward buyers for purchasing more than one time. 

    Ruthie, great idea. I do offer my repeat customers a 10% discount
    for bothering to come and see me at a show anyway, so this idea fits
    right in with what I am doing. 

    Richard, you asked if I use gems and occassionally I do, but I don't
    tend to haggle or ask for discounts. I've always wanted to support
    the individual business owner and I didn't want to insult anyone,
    (This is not to say it is wrong - but I guess we are all out to make
    a buck and I try to respect that in my own little way) 

Thanks for your input.
Holly
http://www.HollyGage.com
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