[Jewelry making - Article 01115] - Re: [Orchid] Hagglers at your jewelry booth

[Steve Walker]

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    Haggling is an expected part of the culture buying cars and shopping
    at flea markets. Nothing wrong with that. To some people a bunch of
    booths at an art fair seems to them like a flea market. Not very
    flattering to the artists, but so what? At least they showed up. 

    Some people get very annoyed with hagglers. I, on the other hand, get
    annoyed with people who are just so offended by haggling. We had an
    employee for several years who was generally excellent at sales, but
    man-oh-man if you tried to get her to budge on price she would get
    very upset. I never really did get this straightened out with her.
    Some of my best customers, repeat customers that have bought for
    years, know that I will give them a little break on price or throw in
    something extra if they are buying multiple pieces. For whatever
    reason this shop assistant would either respond to customers asking
    if we could do any better on price by either giving them a very icy
    or even rude negative response, or she would bite her tongue and
    then go fuming irrationally about it all day afterwards. I told her
    over and over again that trying to negotiate a better deal does not
    make them a bad person and that she should be more flexible. But in
    her particular culture whatever the price is marked is the only price
    to be considered and she never completely got over it. 

    Our economy would probably be a lot better off right now if people
    were better about haggling when it came time to buy a house. It
    isn't very smart to pay more than you have to. 

Steve Walker
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