[Jewelry making - Article 00764] - Re: [Orchid] [Source] Springs

[Mark Bingham]

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Jeff,

    It's not just outside the US that McMaster-Carr refuses to service.
    Even for addresses inside the USA, it depends if they think you are
    planning to export the goods. EXPORT IS BAD! Their LA office
    explained to me that my company's LA logistics address was on their
    no-supply list, because they were convinced we would export the
    goods, thus they would need to do extra paperwork. 

    Previously, McMaster-Carr happily accepted +$1000 pre-paid orders
    from my company, until their sudden change of heart via a curt "We
    cannot process your order, we regret any inconvenience". It appears
    the US Department of Trade is concerned about technology exports and
    has given out a list of logistics company addresses that will need
    extra paperwork done. McMaster-Carr are not prepared to do that
    additional paperwork. 

    I would understand completely when weapons, nuclear materials or
    ultra-advanced technology were involved. The rather silly ruling (and
    the weak-willed, lazy response of McMaster-Carr) means we have needed
    to re-source such frighteningly dangerous goods as button-head cap
    screws, abrasives, polyester braided sleeving, nitrile o-rings and
    steel balls, used in making our rotary axis products. Many other
    engineering supply companies have stepped in to supply us.
    Especially, my hat is off to Travers Tool, a trustworthy and
    reliable supply partner. The stupidity of the whole affair is
    compounded by the fact that around 60% of our rotary axis products,
    manufactured in Australia from local and foreign components, are
    exported to the US, sending the screws, balls and springs home!
    Desktop Engineering for January 2008 shows this in their page 40
    article, or electronically at
    http://www.deskeng.com/articles/aaafpb.htm 

    And to close on a positive note, specifically for small springs,
    Diamond Wire company is very responsive to our needs, with excellent
    stocks of small springs. 

Mark Bingham
http://www.fourth-axis.com/mmm
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