[Jewelry making - Article 00440] - Re: [Orchid] Custom work strategies

[Neilthejeweler]

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    The best motivator is money. When I took a job with another jeweler
    they offered me a multi-tiered commission package. I more than
    doubled their repair volume and created their custom department.
    Heck, the last week of the month I was a torch slinging demon! 

    Chase the money is my advice. Devise a plan whereby you create
    incentive to get the work done in a timely manner. 

    Personally, these days I'm not too bothered if a few small repairs
    are late. If you are building a custom department you should put you
    energies to that. Getting manic about $10 and $20 jobs is foolhardy
    when you've got $1000 and $2000 jobs waiting. Doing everything super
    fast will burn you out unless you have coworkers. (jewelers' burnout,
    a topic for another thread another day) In my experience most people
    would rather things get done well than fast.(there are exceptions of
    course) The odd people who complain are often the ones who don't
    bring you other business anyway. And its that other business that
    you should really be focused on. While you might get a $ job because
    you did a fast repair for a customer, you have a much better chance
    of landing multiple jobs because you did them well. 

    But, be polite about it. "I'm sorry, the shop is very busy because
    they take the time to do a perfect job and people seem to want
    that".
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