[Jewelry making - Article 00214] - Re: [Orchid] Custom work strategies

[David Geller]

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    We had a board in the showroom, nicely done with this 

    ALL REPAIRS WILL BE READY ON
    ALL,WAX VIEWS WILL BE READY ON
    ALL CASTINGS WILL BE READY ON
    ALL WATCH REPAIR ESTIMATES WILL BE READY ON

    Then shop foreman filled in dates every day. This way sales staff
    could promise without feeling guilty or even pressured. 

    We used Jewelry Shopkeeper to track jobs but we also bought stickers
    that had days of the week on them and color coded. So the jewelers
    could see what day the envelope was to be ready, not delivery date.

    One jeweler I met used a desk pad calendar. He wrote on the calendar
    the job # as it came in and time to do the job, in quarter hours.
    Once 5.5 hours was used up, that promise day ws crossed out. If a
    lady viewed a wax, the next available date to promise was a day with
    enough hours to finish it. Worked for them 

David Geller
www.JewelerProfit.com
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