[Jewelry making - Article 00152] - Re: [Orchid] How to Tighten Princess Cut Diamonds?

[David Huffman]

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Hi Drew;

>     It all boils down to what the customer wants, obviously.... Whether
>     it looks "right" is up to the payee. 

    Without going further into the merits or aesthetics of this type of
    setting, I wish you would re-think that statement. I appreciate your
    dedication to pleasing the customer, but, as I'm fond of saying,
    "Anything looks possible to a customer who doesn't know any better".
    (I stole that from my employee actually). What I mean is, when a
    customer doesn't know the risks, it's up to us "experts" to try and
    convince them to do things in the best manner. Personally, it felt
    like a luxury, indulging in a bad attitude, when I began to refuse to
    do things I thought weren't well thought out, but now I realize it's
    an uphill battle even when you do. The sooner one gets used to it,
    the better. You will find it is harder to make money struggling to do
    things one way when you know a better way, and these kinds of
    situations can come back to haunt us. The customer won't remember you
    saying that you had concerns about the stone coming loose or
    breaking. And they're right... because, in the final analysis, it was
    your decision. And again, the guy I talked to said that Blaine was
    using a Tiffany head proportioned for a princess cut. 

    I have a client, an "estate" jewelry guy, who always pressures me to
    find some way to "cobble" things together, do it on the cheap. I keep
    telling him, I can't remember if I forgot how to do that or I never
    learned. That's not saying I don't have a few tricks up my sleeve.
    Maybe I just worry that I'd be handing over an opportunity for some
    jeweler to feel smug when he sees hack work. 

    David L. Huffman, wondering why I'm doing this after riding my bike
    home in a snowstorm with a flat tire. Most people would have cracked
    open the JD hours ago.
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