[Jewelry making - Article 00079] - Re: [Orchid] Setting customer stones

[Bruce Holmgrain]

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Let me add a new twist to this thread.

    A guy that trained me a long time ago has given up jewelry and
    watches for air conditioners. I spoke to him last night. This is the
    story as I remember it from last night.. 

    This guy did a repair for a retail client a couple/few years ago. It
    was a platinum ring in need of a new head. The retailer said that the
    client wouldn't pay for a new head. "Just retip it" he was told. The
    retailer was told that there was no guarantee. The repair was
    completed. A few weeks later, the stone had fallen out and this time
    instead of tips,he was asked to apply full prongs. Since the ring
    that he was working on had mellee he was using a low grade platinum
    solder. Again, the prongs failed, but this time the stone was
    alledgedly lost on the bottom of a swimming pool, never to be seen
    again. The retailers insurance footed the bill for a new stone. The
    retailer himself is getting up in years and has since checked into a
    nursing home. The insurance company wants to collect the $14,000 from
    my friend that reluctantly did the work on the ring. 

    My friend has a couple of lawyers working on his problem and he is
    trying to incorporate the help of the solder manufacturer. 

    I suspect that most of the retailers and wholesalers on this list use
    the insurance company. Anyone else heard of a case like this?
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