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Re: [Orchid] Setting customer stones  
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From: Lisa McConnell
Date: Tue Nov 27 03:45:04 2007
 
     
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Hi Stephen,

    Yes we're all fighting the good fight with web sites selling
    diamonds,,,service and trust issues are our only advantage, which to
    some does not warrant an extra 300. or so dollars 

    I think your/our anger is misplaced and should be on the diamond
    dealers that sell to us and internet "jewelers",,,,,Who do you think
    owns some of the biggest diamond selling websites??? Could it be
    diamond dealers? 

    And why can't I buy products from RDA (hair product wholesaler) yet
    when I go to jewelry shows in Dallas,,,I always run into 10 to 15
    hairdressers from my home town,,,not to mention interior designers?! 

    Our business has one of the biggest profit margins in the free
    world. Any time there is that much money on the playing field
    customer loyality is a myth. So, we can be part of the problem or
    the solution.....in a David and Goliath way....like most of you I am
    a small fish in a small pond,,,no power here..... 

    Well that's my opinon,,,,, 

Happy Holidays!
Lisa McConnell
Ft Worth,TX
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