[Jewelry making - Article 00828] - Re: [Orchid] Setting customer stones

[Neilthejeweler]

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Stephen,

    I can see two ways of handling it. 

    In the scenario where you make a design pitch, thinking you'll get a
    stone sale with it, then they bolt on the stone but still want you to
    do the work....Initially, price the project with a higher cost for
    the mounting/design. Explain that you would be happy to offer a lower
    price if the design purchase is accompanied by a stone purchase. And
    be creative in how you price each component. Make the stone cheaper
    and the mounting higher accordingly. 

    This will both encourage the stone sale if the numbers work and it
    covers your extra liability of setting their stone without coming out
    and saying you're charging more. You don't look like you have sour
    grapes over losing the stone sale. I don't think a seperate 'charge'
    is a good way to go. Build it into your presentation.

    Or you could just have a policy that you do not set new stones from
    other sources because you may be assuming liability if the stone
    turns out later to not be as it was represented by the seller, and
    you just dont want to get in the middle of something. You could
    charge a fee for stone verification if you accept the job, but use an
    outside Gem Lab so there is no hint of collution. And it takes time
    of course, usually customers want it quick. The best time to outline
    either of these policies is before you lose the sale. 

    I learned a long time ago to price each aspect of a project as if it
    were the only aspect. Offering a package deal is fine as long as its
    understood the special price is contingent on getting the entire
    transaction.
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