[Jewelry making - Article 00364] - Re: [Orchid] Paying for repairs upfront

[David Geller]

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>     I'm poking my nose in what is-- literally-- none of my business (I
>     don't repair stuff I didn't make), but-- didn't we establish in an
>     earlier thread that unclaimed repaired merchandise technically
>     belongs to the state in most places? 

    Yes but the reason many people don't pick up the repair is because
    in their mind the value is less than the trip. And here you have
    fixed it and insured it and handled it. It's a pain to keep it. If
    you take a deposit they are more likely to pick it up. 

    On getting estimates for watches, we found many old watches when we
    called with an estimate, they took forever or never picked them up. 

    So we started taking a $20 CASH DEPOSIT. We put the $20 IN THE
    ENVLEOPE and if they picked up the watch (not fixed) they got the
    watch and $20 back and the $20 bill caused them to actually come back
    in.

David Geller
JewelerProfit
www.JewelerProfit.com
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