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[Orchid] To Charge or Not to Charge?  
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From: Noel Yovovich
Date: Wed Oct 03 05:39:18 2007
 
     
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    I feel silly asking advice about this, but I can't seem to make up
    my mind. 

    Here's the story: 

    A woman who bought a somewhat expensive ring from me some years ago
    admired another ring of mine at a show, but decided it was too
    expensive ($650). Her sister was with her. The sister told the
    husband, who bought her the ring (nice, huh?). It was a "shield"
    shape-- tapered to a wide front, with a point, fused and embossed
    silver and gold. Actually, if you want to see it, look on my blog
    http://noelyovovich.blogspot.com/ about halfway down in a shot of a
    group of rings-- the one with no stone. 

    After wearing it for several months, she asked me if I could round
    off the point, saying she expected to pay. 

    The job took about 30-40 minutes, as I had to saw between the ring
    and the gold rectangular wire framing it, adjust the shape, and
    solder the framing back on; polish, re-oxidize the silver, etc., but
    it took no materials except gold solder. 

    So, clearly I could charge her, but if it had been a sizing, I
    wouldn't, and it was probably easier than sizing this particular
    ring. 

    Should I charge her, and get the money, or not charge her and get
    the goodwill? 

Noel
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