[Jewelry making - Article 00601] - Re: [Orchid] Article: Minimal Metalsmithing

[Lisa Orlando]

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>     I don't think it was the critique of the material that provoked
>     the ire of the magazine, it was the inclusion at the end of the
>     posting of Nanz's Art Jewelery credentials and affiliation, which
>     would obviously imply to a reader that her personal opinion was
>     shared by the magazine. As someone else has pointed out, the
>     magazine does carry a lot of advertising for clay supplies and
>     suppliers, so their reaction has to be understandable by anyone who
>     actually believes that it's a good idea NOT to offend your
>     customers. A summary sacking for this does, however, seem to be an
>     over-reaction when a simple public apology and clarification of the
>     personal-opinion nature of the posting would normally suffice. 

    I worked as manager and have been in the position of having to fire
    someone. When I first read Hazel's post, my reaction was the same as
    that quoted above. Then I remembered a miserable situation with an
    employee who I asked to apologize to a customer and make it clear
    that what she had said was not representative of our firm. She felt
    that I was trying to humiliate her, and she refused, angrily. At that
    point, I became quite angry myself and said, essentially, "Off with
    her head!" 

    I am not saying this is what happened with Nanz and Hazel. But we
    weren't there, so we don't *know* what happened. We don't know if
    Hazel actually fired Nanz because of what she posted on Orchid, or if
    she's trying *not* to go into detail about what happened (actually,
    she did not explicitly say she had fired Nanz--does anyone know for
    sure that Nanz didn't resign?). Some of us may feel that it was
    inappropriate for Hazel to post on Orchid about this situation, but
    some of us may have been just as upset if she hadn't, and we'd simply
    heard that Nanz was "no longer with" Art Jewelry. 

Lisa Orlando
Albion, CA, US

 
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