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From: Kimberly Starbard
Date: Sun Aug 05 05:34:37 2007
 
     
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Hi

    I thought I would put this out there because, a while back, there
    was a discussion on "haggling" or customers trying to bargain for
    lower prices. 

    We were in Nantucket, RI this weekend for a family vacation and I
    took a couple of hours to tour the local jewelers' places. One store
    was filled with work mainly made by the 2 owners. The conversation
    behind me went like this... 

    "Well, I can't decide...this one is 6600 and this one is 9900.
    Husband says "can you do any better on the price?" Salesperson "no,
    I'm sorry. All work is made here, by hand, and those are already our
    best prices" Wife "Dear, don't ask her that, she's just the
    salesgirl, she can't do anything" Salesperson "Excuse me, but I'm a
    jeweler and also a gemologist" They ignore her, head of to the back
    to negotiate with the owner. 

    Second store..... Customer asks what the charge will be for custom
    item Salesperson replies "it will come to 1100" Customer "Can you go
    any lower than that?" Salesperson "I cannot, but if you would like to
    come back in the morning, when the owner is here, she may be able to
    help you" 

    I'm not making any observations really. These are just data points
    for the person who originally asked if haggling was common and what
    the response to it should be. 

Kim
Kim Starbard
http://www.kimstarbarddesigns.com
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