[Jewelry making - Article 00207] - Re: [Orchid] Wholesale customer wants credit or exchange

[mary dunker]

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    I work in a jewelry store and every store has jewelry that just don't
    sell. If we buy from a vendor and after a reasonable time, we find
    that certain pieces don't sell, it is really good relations between
    us if they will take the items back and exchange them. I agree that
    it has to be a reasonable time frame, within the year at most...For a
    small manufacturer, this may be difficult but in these times, if it
    is an exchange and you can resell the items...are you losing? Not
    every store sells the same items well, what may sell in my store may
    not sell 10 miles away. I think it is good for more business for you
    if you will have some sort of exchange policy. Set your parameters so
    the time and amount of jewelry is reasonable in the exchange.
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