[Jewelry making - Article 00135] - [Orchid] Problem with Mizzy heatless

[Asterism2000]

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    Have any of you had this problem? Many years ago I acquired a
    "string" of Mizzy "heatless" grinding wheels, 3/4" in diameter. I
    have used these for over 25 years without a single problem; I've
    ground heavily and worn down each and every wheel until it's a mere
    nub. A couple of years ago I was beginning to run out of these, so I
    ordered a lot from a supplier. When I finally ran out of the old
    wheels, I began to use the new ones, but I found out quickly that
    even the slightest pressure would often cause the wheels to
    disintegrate and fly into pieces. So far, nnone of these wheels have
    exhibited the great strength of the older wheels; in fact, they are
    hardly usable by minimal standards at all. Not a single wheel has
    lasted beyond the first levels of reduction, much less to the "nub"
    stage. 

    I notified my supplier, who delivered a "return" package for the
    product without even so much notifying me of that delivery. I
    returned MOST of them, retaining a few for the interim, but they
    never notified me of their results, much less the refund which showed
    up on my on-line bank account statement. I was not very happy with
    their handling of this problem. 

    I also went out on an internet hunt for the company that
    manufactures the Mizzy line, without any success. Have any of you had
    this problem with this particular product? Does anyone know who makes
    the Mizzy heatless wheels and how to get a hold of them? 

Thanks!
Chris van Laer
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