[Jewelry making - Article 01777] - Re: [Orchid] Wholesale customer wants credit or exchange

[Stanley Bright]

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    From a retailer perspective: Although my database of clients has
    grown to be is quite large, it still seems that it's the same faces
    that come in on a monthly or so basis. These are me "regulars". They
    like the service, the product, the price, the people. If they come
    in my store and see the same product that they saw a year ago, or a
    month ago they won't buy. We switch cases, rearrange, redisplay,
    etc.. Sometimes it works, sometimes we have to stock balance. Nobody
    likes to stock balance, but sometimes it's necesary for the good of
    all. Win-win right? Most of my suppliers will do a 1-1 stock balance
    on items which have been paid for. Seems kind of fair to me. (not to
    mention nice) Suppliers who don't stock balance better have a really
    strong price point. Otherwise like it or not, the relationship only
    seems to last one or two visits. (restockings?) 

Stanley
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