[Jewelry making - Article 01769] - Re: [Orchid] Wholesale customer wants credit or exchange

[R . E . Rourke]

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    Absolutely, at least a restocking fee..But a policy and contract at
    the beginning when you hand over your merchandise is absolutely a
    reality of dealing in the wholesale arena.

    If you are Stuller, or Hoover and Strong, Southeastern Findings, etc.
    you have programs in place that account for buybacks based on gross
    sales..NOT WHIM..I urge you to get a Hoover and Strong catalogue and
    read their policies to account holders doing a volume in the 500, 000
    range and up, and apply it to your business.. What they are asking is
    not the norm so to speak, they are taking advantage of your good
    nature and non-experience and, perhaps a degree of
    non-confrontational ism.

    So stand up to them charge them 25% to take it back..It cost way less
    a year ago than now, not to mention the overhead, the product being
    out on account that you could have sold in another venue, or
    yourself..so they misled you as to their sales volume of your pieces,
    or got in some cheaper goods and promoted them more fastidiously...
    again, if you write me of list i can get an idea of what you need in
    the line of business forms and send them out to you if you are
    interested. I also have much more to say to you for your situation,
    but would rather do it off list, so feel free to contact me.

    I am currently a LOT behind on getting other peoples forms packets
    out to them so know it will be at least one-two weeks before you
    receive anything should you desire forms that are contracts,
    agreements, sales related, vendor related, and supplier accounting
    agreements too..also, promotional related, competition related, even
    employee related and other matters of doing real world business -as
    horrid as the notion is.

    The need for a package/collection of forms seems great on Orchid,
    with so many people that are new to business dealings and egal
    matters , copyrights, intellectual property, cost control,
    accounting, vendor policies, consignees and related matters, even
    insurance and shipping, etc. So I am considering putting it on
    digital media instead of using tons of my toner, and ink, and
    transparencies, etc..or driving to the library to use theirs! ( 45
    miles one way) !! so if anyone has any thoughts on whether or not I
    should put together a digital media DVD, or CD, or publish a
    collection of forms that can easily be reprinted I'd like some
    positive opinions only..that means I don't need to hear how I
    shouldn't do it, just how I should go about it..as I don't have
    anywhere near the resources Gerry Lewy has to mail things around the
    world..in fact, mailing to the next town is a stretch for me at
    times!..so since the requests have been coming in steadily since my
    first post about the collections of forms I have- all legal in most
    states (never sent any to AK!) and prepared by lawyers and
    financiers- and whether I should ask for postage reimbursement, I'd
    be interested at the consensus.

R. E. Rourke
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