[Jewelry making - Article 01757] - Re: [Orchid] How long do you warrant work?

[waxcutter]

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    Deciding whether to charge for sizing a ring we've made or not
    depends on a lot of things. If it is a band that can be stretched or
    if the ring is new enough that we are still trying to get the size
    exactly right then we suggest contributing to the donation box. If
    they are having the ring sized for reasons unrelated to the original
    purchase then we talk. In those cases more the significant the metal
    cost and work involved is, the more we are inclined to charge.
    However, those situations don't happen often and are a very small
    part of the total effort required to run a custom jewelry store. 

    I agree that this approach probably won't work for mall stores or
    when the maker of the jewelry is more removed from the customer. 

John Winters
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