[Jewelry making - Article 00773] - Re: [Orchid] Gallery is not paying

[Karen Goeller]

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Edith,

    You're more than 90 days out from delivery of goods to them. Was
    your agreement NET30, NET60, NET90 or something else? 

    If it was immediate payment for the goods delivered (not
    consignment) or anything less than 90 days, here's what I would do: 

    1. If you know ANY attorney, have them prepare a letter on their
    letterhead indicating that the next step in the process will be to
    turn the account over to a collections agency. Indicate in the letter
    that they will need to also pay a late fee of $25 (for example) or a
    percentage of the amount due. At this point, their payment needs to
    be certified check, money order, or wire transfer. Let them know that
    if resolution and restitution is not made by a certain date, you will
    also begin publicizing your experience with them via trade groups
    and, if necessary, in trade publications. 

    2. Contact the local BBB and see if they have any complaints against
    the gallery (actually, this is something that you should have done
    BEFORE accepting the order for your work, if possible - sometimes not
    possible when taking orders at wholesale shows). Find out how to
    register one and ask if they will contact the gallery on your behalf
    to attempt to resolve the issue. 

    3. If none of the above work, see if you can find a lawyer or other
    business rep in philly who will pay the gallery a personal visit on
    your behalf. Call and write the gallery owner and let them know that
    Mr. X or Ms Y is authorized to act on your behalf to retrieve your
    work and the compensation for any works that have sold to date. 

    4. Failing that, depending on the amount of work you have there and
    the value of the transaction, hop a plan to philly and deal with it
    personally. If you do this and take them to small claims court, make
    sure that you include your travel costs and court costs in your
    requested settlement. 

    Finally - for those of us in the Philly area who might be
    considering dealing with this gallery, can you PRIVATELY share who it
    is? (I have inquiries out right now to a bunch of philly galleries
    and would dearly love to avoid a potentially costly mistake!) 

Thanks,
Karen Goeller
No Limitations Designs
Hand-made, one-of-a-kind jewelry
www.nolimitations.com
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