[Jewelry making - Article 00269] - Re: [Orchid] Should prices be visible?

[R . E . Rourke]

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    Richard i'm always so inclined to say exactly what you are
    communicating! I too had the same "shock and awe" when I read the
    callous judgements of that persons summation.. 

    I am always astounded at the gall of certain classes of our
    'civilization' that would be perfectly happy if there were a world
    wide caste system implemented and accepted again.Regarding jewelry
    purchasing I have had people with ripped jeans, and tobacco stained
    fingers pull out wads of cash and buy 22 kt. pieces,one after
    another until I felt like their volume deserved an albeit slight
    discount on their total..they didn't ask prices,just "I want that,and
    that and that too...and do you gift wrap?" without asking to fondle
    each piece in cases around the store,or show even the slightest
    degree of rudeness, uncooth-ness, or any perceptions that required my
    brain to be worried about leaving something out while walking to
    another case..(there were enough cameras to shine deer though hidden
    in the dropped tin ceilings!-truth be told-so i didn't have to
    think,just be nice to everyone walking through the door and affording
    them the same respect as the businessman making up for some marital
    "misjudgement" through jewelry,or the tourist from NJ with big,big
    hair and gradient oversized Oscar de la Renta glasses and a purse
    full of credit cards barely able to retrieve them from a wallet with
    astoundingly long painted nails..they are all equal..all desire
    luxuries,and all,given an opportunity will spend money if treated
    individually and with every observation of personal style and image
    set aside by the people behind the counter...I fired many a person in
    an instant if I detected anything less than treating a customer as if
    they were part of their own social group..no condescension,no
    judgement,no exchange other than one of respect and projecting an
    interest in fulfilling the individuals wishes by offering whatever
    services we could to satisfy the person's needs..I suppoe our only
    discrimination was against cigar smoking in the store..and after it
    happened maybe ten times, we added a cigar room with humidoor and 2
    handrollers on fri.sat.and sundays,got a liquor license and sold
    Caribbean Rums,and Ratafias and tailored the room to feature mens
    jewelery,diamonds and a courtyard at which they could sit,smoke and
    wait for their customized blunts while sipping rum,eating iced rasped
    fruits and hopefully waiting for their partners/wives to make
    additional purchases in the main store..It worked for us for five
    years...then the cigar trend waned and we turned it into a corporate
    and customized specialties room offering hot hors'd'ouvres, and a
    portable bar ( it's New Orleans!) to cater to cast and spun awards,
    rewards, Krewe favors,incentives and high end gifts..that worked well
    until right before New Orleans flooded after the hurricane..one trend
    we didn't forecast! Point ws to have something to appeal to the
    teenager with 150.00 or the gambler and bar-pilot with unlimited
    funding, or the overwrought convention planner too busy to stop for
    lunch and needing 1000 customized sterling medallions on purple
    grosgrain in 3 days..or our dear account holders taht were our
    base,from all walks of life and strata of society..so it chaps me as
    well, reading the implications of the high-browed when we all know
    they are to plucking out the horrid and wild within themselves to
    appear civilized and well-kempt -in a vain glorius and utterly false
    projection of their true,holier-than-thou pretenses! To those
    sellers:,Wal-Mart will squash you like bugs since those shoppers see
    right through you,and wouldn't consider crossing your doorpost so as
    not to risk belittlment and to perpetuate the large retailers positon
    as #1 in sales of gold (and really crappy diamonds) in this country !
    When you who detest dealing with looky-loos realize their money is
    the same as yours, and pays bills,insurance and even cigar rollers a
    decent salary,perhaps you'll come down a rung from your pedestals and
    invite the public to spend at your store because you have more to
    offer than say, a wal-mart super center.If not, I'm hoping they come
    to my store and buy until their desire for the same luxuries you
    think only a few are entitled to are fulfilled... when it's rebuilt
    (if ever!).
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