[Jewelry making - Article 00041] - Re: [Orchid] What to do about competition spying?

[Christine Roussel]

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    Douglas and Sarah, I would be super nice to them and make a phone
    call to them and ask them if they knew that their employee came to
    your shop and took video of your showcases.. You never know the
    employee may be a jeweller and is doing his own bit of spying off his
    own bat for himself. 

    Suggest to them that you would be happy to share and discuss your
    pieces with them if this offer was reciprocated, as being neighbours
    this would be fair. Also discuss the reasons why you feel you have
    your customers and they have theirs and there is room for all. Maybe
    one of their customers liked what you had on display and tried
    explain what they wanted was on display in your shop ect ect. 

    If you open up the lines of communication and break the ice you may
    find out the reason for the camera. I am sure it was just as you see
    it, snooping but you can come out the hero in this if you go about it
    in the correct manner and I am sure it will never happen again. 

    I am thinking you maybe get more traffic in your shop and they want
    to see why. Plain and simple spying and making the poor employee do
    it for them. Sad reflection on them if this is the case. 

    When we have our opal jewellery competition and the pieces are on
    display to the public we have to be very vigilant as well as post
    signs "no cameras, or phone cameras, this is a new way of getting
    around the no camera signs and you can't really ask them to leave
    their cell phones outside. So we are very obvious in our watching of
    the exhibited pieces and nobody, not even the owner is allowed to
    take photos. 

    Christine in the Ridge. [printing out no camera signs for our show
    last week in July.]
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