[Jewelry making - Article 00652] - Re: [Orchid] Praise for Rio Grande

[TheWildInside]

========[ Invite a Friend - http://www.ganoksin.com/invite.htm  ]========

>     Rio's prices are not wholesale, they are retail. So even when
>     one purchases multiples, we are still paying retail - and the cost
>     of the items we sell are more than what can be purchased off the
>     internet. Anyone can buy from Rio, no resale license required.

    Rita, I feel your pain. And I'll bet we're not the only ones. But
    while I've had a love/hate feeling about Rio for awhile, mostly for
    the segments you mention above, I must admit that their customer
    service has come through with flying colors every single time I've
    had an issue. A couple times it was a piece missing out of a baggie
    of findings, once I ordered small leather crimps and one crimp out of
    the whole bunch was a different style. Both times they rectified the
    situation without question. And just today I opened a box of things
    I'd ordered the end of November and was only just going to be
    needing in a few days.. one of those tissue paper holders/cutters and
    a 7" x 150' roll of silver foil wrap. I'm doing a small show and had
    promised on-the-spot gift wrapping. I discovered that my order
    mistakenly included two of the holder/cutters and no foil wrap. I
    called in time and without further ado it was offered as an overnight
    delivery to arrive in time for my show. I was grateful, to say the
    least. 

    Though even having said that, I have often lamented that even the
    highest multiple purchase available for an item is still higher than
    I've gotten that same item at a wholesale show. I doubt they'll be
    switching to Wholesale Only pricing any time soon, however. There
    are plenty of folks out there willing to pay, or they wouldn't still
    be doing it. I will often hunt n search for particular items I need
    elsewhere as often as possible; and only if I can't find it/them
    anywhere else, or I've been disappointed with the product from
    another merchant, will I place the order with Rio. I don't think
    I've ever been disappointed with the quality of the things I've
    gotten from Rio; but I would be deliriously happy to have such a
    large supplier selling wholesale only. Oh my, yes.
____________________________________________________________________
T h e   O r c h i d   L i s t
Open Electronic Forum for Jewelry Manufacturing Methods and Procedures
____________________________________________________________________
Orchid FAQ:
~ http://www.ganoksin.com/orchid/faq.htm
Orchid Archives:
~ http://www.ganoksin.com/orchid/archive
Orchid Galleries:
~ http://www.ganoksin.com/orchid/gallery.htm
Invite a Friend:
~ http://www.ganoksin.com/invite.htm
____________________________________________________________________
Tips From The Jeweler's Bench - Article Archive
~ http://www.ganoksin.com/borisat/tip_sear.htm
The Jeweler's Selected Bibliography List
~ http://www.ganoksin.com/jewelry-books
Buy Orchid Jewelry:
~ http://www.ganoksin.com/shop
____________________________________________________________________
-Unsubscribe:
-Email: orchid-request AT ganoksin.com Body=unsubscribe subject=blank
____________________________________________________________________