[Jewelry making - Article 00084] - Re: [Orchid] Design Fee?

[John Donivan]

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>     The lost time is just part of doing business. What you want to
>     avoid are the customers who are in need of a friend or counseling
>     and want to just chat with you for hours. You have to be able to
>     get 

    I don't think the original poster of this thread needs this
    explained, really. But for the thread.. We are a trade shop, and only
    sell retail by referral - that's different from a full-blown retail
    store, or someone who does shows. Yesterday a couple came by who are
    regulars - once a year, anway, but we know them. We sat for almost
    two hours, and we were talking about jewelry, not "chat". In the end
    I have about $75 worth of work out of it. I could have sold a $50,000
    diamond in the same time. Do I begrudge it? Not even a little bit. We
    take care of our customers, we guarantee everything. We are their
    "Family Jeweler". They know that I will take care of them, and I know
    that they will spend more money over the years. That is the symbiotic
    relationship that any selling should have, at it's best. It's the
    basic premise of business, if you want to sleep nights: "It's not how
    much you make per hour, it's how much you make per year." 

http://www.donivanandmaggiora.com
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