[Jewelry making - Article 00010] - Re: [Orchid] Design Fee?

[Nanz Aalund]

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    While I was the in-house designer for Nordstrom I did not charge for
    meeting with customers initially, although I did pre-qualify the
    client. (let them know what custom work started at over $750) Often,
    even with pre-qualifying, I would end up as just a consultant or act
    as a liaison for another designer. Sometimes I even helped the sales
    staff to order parts from Stuller and then shepherd the part to the
    bench jeweler. 

    When the client really wanted something designed by me the costs for
    design development got built into the final retail price. I would
    keep track of my time, much like a lawyer will bill their hours to a
    client, and those hours would be charged to the clients project
    without being called out or identified as a "design fee." 

    The lost time is just part of doing business. What you want to avoid
    are the customers who are in need of a friend or counseling and want
    to just chat with you for hours. You have to be able to get yourself
    out of an unproductive interaction as quickly and politely as
    possible or you'll go broke. 

Nanz Aalund
Associate Editor / Art Jewelry magazine
21027 Crossroads Circle / Waukesha WI 53187-1612
262.796.8776 ext.228

 
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