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Re: [Orchid] Design Fee?  
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From: Neilthejeweler
Date: Fri Dec 01 02:50:24 2006
 
     
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>     somebody that comes in for a diamond buying tutorial and then
>     leaves to buy it online or at the mall 

    Stanley, usually I can tell when I'm being used in that way, the
    clue is when they ask for something specific, most often a G, SI1. So
    I offer only ranges and explain the importance and impact of make.
    I've heard what some jewelers in my wider area are doing is quoting a
    competitive price but requiring a deposit to get it in on memo. Wheat
    from chaf. 

    A few years ago I had a lady request a three carat oval with
    specifically no bowtie. Flag raised in my head. So I located a good
    candidate that met all her criteria and told her price. When she
    asked to see it tomorrow I asked for a refundable deposit. She
    balked saying, "just to look? I've looked at dozens of stones and it
    never costs" Well, there you go, a perpetual shopper, not a serious
    buyer. I wasn't in the mood to pay several hundred bucks shipping for
    her to 'look'. Maybe I lost a sale, maybe not. But I walked away not
    feeling used. 

 
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