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Re: [Orchid] Who pays for the broken opals?  
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From: John Donivan
Date: Fri Nov 17 05:32:17 2006
 
     
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>     I've learned the hard way to look at any prospective
>     job/sale/proposal and ask myself "what can go wrong here?". I no
>     longer act on faith or hope. You need to protect yourself 

    As Neil most eloquently and humbly points out, s**t happens. It
    doesn't matter what level of jewelry one is at, we all work with
    precious things. When those precious things belong to the customer -
    sizings, repair work, making a ring for a stone they bought from you,
    then you need to understand these issues. And having a centrally
    located sense of integrity and goodwill is the best place to start.
    There's another post by a cutter in this thread that also says all
    the right things. If you are in the jewelry busines for any time,
    there will come a time when you will have to pay out cold, hard cash
    for some mistake you made - it just comes with the territory.. 

http://www.donivanandmaggiora.com
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