[Jewelry making - Article 00624] - Re: [Orchid] Who pays for the broken opals?

[Daniel Spirer]

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Gerry,

    I'm sorry but I don't think you're right on this one. First of all
    the opal broke because of carelessness on your part (or your
    polisher's) not because of a setting problem. Because of this alone
    you are fiscally responsible. Obviously there are going to be
    setting problems with stones like opals and if something happened to
    the opal during the setting process--and you had a written
    understanding with your customers---then you have some just cause to
    deny liability. But that is simply not the case here. I don't know if
    you told your customer how it broke, but if you were doing the job
    for me and you told me how it had broken I would have insisted that
    you take responsibility (at least if you wanted to continue to get my
    business). As a number of others have said on this thread, sometimes
    you just have to suck it up. And as for the $8k diamond scenario,
    recutting would yield a smaller stone with (usually) lower value.
    That isn't fair either and if it happened because you did something
    wrong it would be your responsibility to replace it with what was
    equivalent in value to the original stone--at least in my book. Of
    course you get to keep the broken stone, which presumably would
    recoup some of your losses, but it's still your responsibility if you
    screwed up. 

Daniel R. Spirer, G.G.
Daniel R. Spirer Jewelers, LLC
1780 Massachusetts Ave.
Cambridge, MA 02140
www.spirerjewelers.com
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