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Re: [Orchid] Advice on accepting credit cards  
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From: TheWildInside
Date: Thu Nov 16 03:08:57 2006
 
     
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>>    I think it's somewhat rude to process a charge while customers are
>>    milling about my inventory; I process all charges from a show
>>    online the evening I return home 

>     that sounds like you don't get an approval code before you hand
>     over the merchndise. Is that correct?

    Guilty. Most of the shows I've done over the past year have been
    within an hour of home.. in small, rural shows. Testing the retail
    waters. I haven't yet been given a bad check or had a credit card
    charge declined when I was finally able to process it. However, I
    haven't yet sold any really high end piece up here either. If someone
    bought the 14k gold and sapphire necklace, I might be inclined to let
    the milling customers continue to mill and make the call. Though I'm
    often in areas where my phone doesn't work, so what do you do in that
    situation? 

    In all other respects, ProPay is perfect for me.. and easy. An
    annual charge, a per transaction charge and a transfer fee to move
    funds to my checking acct. are all I have to worry about (I do my own
    paperwork.. and I really really dislike the bookkeeping aspect of all
    this, so simple appeals to me). If I have mobile phone acces at a
    show, I can choose to call and authorize the charge if I feel
    uncomfortable with the customer.. or if the piece they choose
    warrants it. And I think I'd be on edge if someone chose an
    expensive piece in a cavalier manner, with little thought, and pulled
    out a charge card to pay for it. And I also believe that when I start
    doing higher end shows in unfamiliar areas I would be more likely to
    authorize charges on the spot. 

    I think the trust thing goes both ways... my customers trust me to
    keep their charge card information safe, and I trust them to be who
    they say they are .. and not be over their credit card limit when
    they purchase a piece from me. I hope I don't have to learn to change
    my attitude.. the hard way. Call me overly trusting.. an idealist..
    but so far it's worked for me.
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