[Jewelry making - Article 00304] - Re: [Orchid] Ecommerce and Repairs

[Jon Michael Fuja]

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Ron,

    I have had the same thing happen at least a dozen times this past
    year. Explanations as to why vary from customer to customer, usually
    involves fear of using credit cards online and not trusting the
    sources because they lack a physical presence. I also discuss
    copyright infringement, and am usually able to find something very
    close that we have made in the past. I guess they listen when we tell
    them "If you can dream it, we can make it for you". 

Jon Michael Fuja
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