[Jewelry making - Article 00113] - Re: [Orchid] Beware when buying on eBay

[Refined Designs]

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>     ... E-Bay does not involve itself in the buyer/seller business
>     until if and when someone files a legitimate complaint. 

    John, that sure wasn't my experience. Last year I purchased some
    sugilite which turned out to be plastic. Being relatively new to eBay
    and very naive, I just KNEW they would want to know about it. Wrong.
    First I followed the proper channels with the buyer who sells a lot
    of stones, told him I was a Graduate Gemologist and that I identified
    it as plastic, he claimed his overseas buyer wouldn't sell him
    anything other than genuine sugilite, he returned my money but
    continues to sell the stuff in droves. Because of the principle of
    the thing and because he was putting a black mark (ok, a relatively
    small one) on the jewelry industry, I contacted eBay, eventually
    every which way that's possible (believe me, I tried 'em all). They
    basically dropped the ball, sending wimpy e-mails a couple of times
    which didn't address the fact that this guy was committing fraud on
    their site. It was clear to me they didn't care enough to address the
    situation. Buyer beware? Oh yeah. 

Cindy Crounse
Refined Designs
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