[Jewelry making - Article 00008] - Re: [Orchid] Experiences with Paypal - good or bad

[Jim Reitze]

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    My overall experiences with PayPal have been good. As I saw mentioned
    elsewhere, watch out for phony phishing emails, but that can be said
    of anyone. I get quantities of those every week claiming to be
    Paypal, Ebay (both of which I have accounts with) and any number of
    banks and other financial institutions (most of which I have no
    affliliation with). I use PayPal almost exclusively for my Ebay
    buying and selling, often refusing to buy from the few who do not
    accept it. I use it in conjunction with my web site when I have any
    shopping cart at all (don't have that feature now, won't until we
    settle into our new digs this summer). The very few unfortunate
    experiences I have had with either Paypal or Ebay have related to
    buyers who play games with my sometimes imperfect wording to get some
    money back, usually on shipping charges. I have on occasion had to
    rebate some funds to buyers due to shipping damage, so now I require
    insurance or leave the buyer responsible for damage or loss if they
    opt out of insurance. If you accept PayPal, be up to speed on their
    rules concerning shipping addresses, confirmed buyers, etc. If you
    follow their rules, you have some protection (though I have never had
    to use it), if you don't follow the rules, you leave yourself open to
    problems. In short, the only bad experiences I've had are with buyers
    and sellers at the other end of the deal, not with the PayPal service
    itself (or Ebay, for that matter). On the plus side, it gives me a
    way to offer charge card payments to my customers, and a way of using
    my charge card or instant bank transfers for my purchases, thus
    eliminating the time problems related with the use of money orders or
    personal checks. 

Jim
http://www.forrest-design.com
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