[Jewelry making - Article 00007] - Re: [Orchid] Experiences with Paypal - good or bad

[Chris Parry - Bespoke Jeweller]

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Hi

    I have used paypal for three years now on my site and have never had
    a problem. Purchase prices are typically 500 - 5,000 

    There are of course problems with scam e-mail but I probably get as
    many in the form of scam bank e-mails, or "I have $40million and I am
    the nephew of the late Secretarty General of Mazmoglia......" 

    The only sensible way to deal with the threat of scam e-mails is to
    NEVER click on a link within an e-mail and always type the address
    into your address bar. 

    My only concern with paypal has been that the client has a confirmed
    account. If they do not have a confirmed account, I ask them to send
    an original utility bill for the name and address registered with
    paypal. This has only happened a handful of times and the client has
    always without question sent me some back-up I.D. 

    I suppose that this might still be open to fraud but if I feel
    overly exposed, then I will ask the client to pay via another method. 

    The 3% ish that they charge me for a transaction is comparable to
    other offerings. I could probably find a better rate elsewhere but
    would then probably need to outlay a set-up fee or have monthly fees
    etc. For the volume of my clients that use Paypal it is not worth me
    setting up a credit card scheme with my bank. Incidentally - they
    inform me that they can still give chargebacks many many weeks after
    an authorised payment. So the potential for fraud on taking cards
    direct is still a concern. 

    Ultimately you should look at the potential loss if things should go
    bad. Presuming that the item has a low retail price (just presuming
    as etsy seems to have an awful lot of stuff for 30) then I am
    guessing that your costs for the item are 10. If you opened a store
    and sold your items you would not only be worried about taking fake
    money, dodgy credit cards but also about theft. 

Kind regards
Chris Parry
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