[Jewelry making - Article 00083] - Re: [Orchid] Working with customer's stones

[rebecca rourke]

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    you write "as is " when you accept the stone on the receipt you give
    the customer noting any flaws you notice witha loupe when you examine
    the stone in the customer's presence. Then make certain that you are
    1) insured against damages *or* 2) write on the receipt and make it
    clear that you are not responsible should anything happen to the
    stone in normal setting procedures based on what you discover with
    the loupe. for ex.- if the stone is flawed internally note it, if the
    culet is chipped note it, if the girdle or any edge is imperfect note
    it before the person leaves it with you. Also I don't know your
    policy but I test stones before accepting them and make certain it is
    in fact diamond, of what quality, cut and clarity,size and note it on
    the receipt/job order and if your insurance allows offer to replace
    the stone only if it is lost or stolen while on your premises.A step
    further is to insure against your damaging it, with the offer to
    replace the stone with one of equal quality, etc. if you damage it
    during setting..in short, spell everything out in black and white and
    be as precise as is possible, and sure of your setting skills,
    otherwise contract the setting out..If you are asking this i have to
    presume this is your first shot at accepting stones that you are not
    supplying...no? Here's a final note for you to consider;say grandma's
    diamond is chipped, and has inclusions (SI2 or worse) how will you
    replace that chipped and included stone if you break it by forcing a
    prong, or not getting the angle of the prong correctly set against
    the stone, or heat damaging it if you solder after it is set and an
    inclusion heats up and blows apart? 


in New Orleans:
315 N. Bernadotte St., NewOrleans LA 70119
504-666-9795
In NorthCarolina:
Rural Route 3 box 108-D, Murphy NC 28906
1398 Dinkins Creek Rd. Murphy NC 28906
828-837-0507
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