[Jewelry making - Article 00236] - Re: [Orchid] Shipping to Canada

[Kay Davis]

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    Being on the Receiving end, here in Canada I have the following
    comments. 

    1- USPS Priority Mail is the way to go for smaller and lower value
    items. 

    2- Use Fed-Ex not the UPS rip off service. 

    [Rant mode on] 

    Your Clients will appreciate it. Why Am I down on UPS? When I order a
    5 dollar part and UPS charges me 50$+ for "Customs clearing" while by
    mail the charge is fixed at 5$ and Fed-Ex the charge has varied from
    free to a bit over 60$ depending on the work involved and the country
    of origin. Don't get me wrong I will gladly pay 60$ if the work
    justifies it, however paying I consider paying 55$ to UPS for customs
    clearing a 5$ power supply cord from Intel that was shipped from the
    US with all necessary Documents is a total Rip off. Note this is not
    an isolated case with them. 

    [Rant mode off] 

    3- Specify your clients are responsible for all Customs clearing
    charges and duties. 

    4- Set a reasonable flat rate shipping rate using SUPS, and advise
    clients that if they prefer using Fed-Ex they will be charged Actual
    charges. Note I can easily check what the actual charge is from them
    (Actually anyone can check what the full retail shipping price from
    point A to B is, and I doubt you will qualify for Volume shipper
    discounts). This is the method companies like Rio, Kingsly and other
    reputable companies use. To cheat (and take advantage of their hard
    won experience) look in the back of their catalog for pricing and
    shipping policies they use. As one who has been the receiving end of
    those policies, I can say I find them fair. 

Just My 3 cents worth
Kay

 
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