[Jewelry making - Article 00266] - Re: [Orchid] How to value customer's scrap on trade

[Silverfoot]

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    First let me thank everyone that has contributed their $.02 so far. I
    think I have my starting point. However, a few of you made a couple
    of suggestions, which while valid for most, might not be valid for
    me. Let me explain: I do not have a retail business. Almost all my
    sales are done over the net, and my customers are from all over the
    world. I doubt I will be reporting anything to any law agency, cause
    really, who would I report to? Its not like my local police will have
    records about jewelry thefts in Australia or England. I expect this
    is going to get a little tricky, but I imagine the way this is going
    to work is that my customer will place his order and send me his gold
    scrap to evaluate against his purchase. I will evaluate the scrap and
    make him an offer. If the offer is accepted, then I will deduct the
    value from his purchase. If the offer is rejected, then the scrap
    will be sent back to the customer and they can pay with other
    means... The primary goal of this endeavor is to make it easier for
    my customers to buy that $1000 or $2000 item without feeling like
    they are draining their bank accounts... and at the same time give me
    some extra gold at a fraction of what I would have to buy it new for. 

    The scrap I receive will be melted down and cast into findings for
    pieces I make. Doubt any of it will ever see a refiner or be put up
    for resale. 

    I know some of you will be cringing and thinking "Man you are just
    opening yourself up to be screwed." Perhaps, but I have a very unique
    customer base. These people are the best and most loyal customers I
    could ever ask for. I have been in business since 1989 and have been
    making items for this niche market since about 1992. I have never had
    a charge-back, and I have never had a bounced check that was not
    repaid. I have had very few returns (normally size issues), and no
    unhappy customers. (knock on wood that this continues and my business
    grows)..

Silverfoot-

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