[Jewelry making - Article 01121] - Re: [Orchid] Wrong DHL Delivery

[richard hart]

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Avery,

>     Let me ask.... are you identifying that it's jewelry you're
>     sending on the outside of the USPS package? I started to think that
>     maybe the high insurance rate on the USPS package was tipping them
>     off. Anything special you do in terms of labeling/packing that you
>     think works?

    Any package that we send out, instead of Jewelers Gallery, the name
    of our business, I just use initials JG. Most businesses we send to
    do not specifically contain info as to what they do, but some do. What
    is really interesting, in the number of businesses that will memo
    gems or diamonds, and use Fed Ex with no insurance. We have not had
    a package go missing, and I don't know what other business's
    experience as far as loss. My wife regularly gets a Fed Ex package
    from different companies with thousands of dollars worth of sterling
    jewelry, a pick box that she selects what she wants and sends the
    rest back, no losses so far, and she has been doing it for years. Have
    you spoken to the postmaster at that post office? Or yours? It must
    be frustrating for you and I am sorry you have to go through that.

Richard Hart

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