[Jewelry making - Article 00962] - Re: [Orchid] Christmas present from a new client

[Karen Seymour-Ells]

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    While we are on this kind of subject, how about the client who
    charges an item and upon receipt of her credit card bill claims she
    didn't buy it and has the CC company do a charge back? I found the
    receipt she signed and presented proof to my company and got my $100
    back. Unfortunately, I still lose the $20 that the bank charged me
    because of the "error". The client didn't lose a penny. I sent her a
    note letting her know that I really thought she owed me $20 since I'm
    not concerned about having her as a client again, not surprisingly,
    she didn't feel the need to reimburse me for her mistake. Her name is
    seared in my memory and she is a common sight at a couple of shows I
    do. I will probably run into her again. 

Karen SE

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