[Jewelry making - Article 00713] - Re: [Orchid] Reality Check - The Sarasota Art League

[Deewo]

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    I don't think Ms. Shani can be confined to any geographical or
    cultural area. She is representative of a whole class of what is
    euphemistically referred to as 'administrative assistants' whose sole
    role in an organization is to triage people who appear at their desks
    and prevent them from going any further. They are prevalent in the
    civil service where their favorite activity is to deny qualified
    people food stamps, or disability, or welfare. Insurance companies
    employ them too. They deny claims and don't let you go any further up
    the ladder to substantiate those claims. They are the dragons at the
    gate when you want to register a complaint about service at some
    companies. You can't get past them. They are there to frustrate. It
    is their job, and they do it well. It requires a rigid personality,
    little imagination, a sense of great self-importance, and a sadistic
    pleasure in making people jump through hoops or squirm. You cannot
    deal with them. They have to be bypassed by any means you can devise.
    Once you get past them, your road will be clear. 

Dee

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