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Hello Stephen,
There's a lot of really good information about international
shipping on Ebay's community chat boards. In particular the
International Trading and Packaging & Shipping threads. (From the
main page click on community, discussion boards, community help
boards).
From what I understand, the US Post Office is the way to go for
international shipping. Private carriers, such as UPS and FedEx will
charge additional delivery fees before releasing a package for
anything shipped from the U.S. to another country. This may be the
"tax" you are being charged for your packages from the UK.
Insurance, tracking and delivery confirmation can be a tricky deal
for international shipping. There are different rules for different
countries and if you're using paypal to get your money, there are
certain restriction on if your packages will be covered by their
seller protections. {{From the top of my head}}-- packages must be
shipped 1. to a confirmed address (PayPal only confirms a handful of
foreign countries' addresses), 2. tracked, 3. insured. Otherwise you
could be out your merchandise & your money.
There are a couple of private companies that will insure & track
packages shipped internationally. There are sellers who swear by
these services and you can find the info on the boards. I've checked
into them and it looks like a good solution.
I always ask customers how to mark the customs forms. Some like
"costume jewelry", some "used jewelry" (for my vintage jewelry
sales)... it all depends on their customs regs. Also, since they
probably will have to pay a duty, I only mark the value of the item
the exact amount they paid not including the shipping. If you round
the amount up, or overestimate the value, they can get hit with
higher custom fees.
Check out Ebay's chat boards. Hopefully you'll find what you're
looking for there.
Cheers,
Tracy
Tracy's Treasures
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