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Re: [Orchid] Gemstone, Enhancment and Lab-grown Gems  
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From: richard hart
Date: Fri Sep 30 21:47:38 2005
 
     
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>       What I really find hard to understand is why a lab-grown
>     gemstone cannot be called "real" since the stone is actually
>     identical to the "natural" stone. If I combine hydrogen and oxygen
>     and produce water, is it not "real" water? I have no problem with
>     the requirement to refer to a created stone as created or
>     synthetic - but when, after I state that a stone is Lab-Created,
>     someone asks "but is it real" and I have to say "No", that is
>     galling (and in many cases kills a sale because if it is not real
>     then it is a fake).

    My customer asks if it is real, I ask them if they can see it. They
    usually laugh. I tell them that stones can be natural, or
    manmade-synthetic or simulant. Some stones that are mademade do not
    occur in nature that color like the blues and greens of synthetic
    quartz. When I explain what a natural stone the color and quality of
    what they are looking at would cost, if it exists is nature, they are
    happy to buy the beautiful piece they are looking at. The customer
    that wants the one carat "pigeon blood "red ruby, hearing the price
    and states that they will wait a few years is gently told that the
    stones go up in price over the years faster than their pay raises and
    they might consider getting a smaller stone that they can afford, if
    they really have the desire to own one. If I can help my customer
    obtain what they desire at the price they can afford, help them
    negotiate the financial limitations they have with education by
    explaining how size and quality affect price. I ask them what they
    can realistically afford , I show them what they can get for their
    budget and still end up with something they can admire. When I do
    this I make a sale, and I make a customer. They come back to get
    educated about something else they desire. 

Richard Hart

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