[Jewelry making - Article 00302] - Re: [Orchid] Valuing Repair Merchandise

[The Doctor]

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>         What do you do when taking in an item for repair, and you and
>     your customer disagree as to the value of the item? 

    We use the take-in envelopes from Impact Specialties
    www.isiprint.com/  Under the top section for customer information,
    there is a place labeled "Description and customers' stated value."
    For insurance purposes, it is important to write down what the
    customer believes their pieces are worth. After three robberies in
    our store, the insurance company has paid full value on all items
    that were logged in this manner. 

James S. Duncan, G.G.
James in SoFl

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